Tennessee based national leader in local transportation services, caters to auto auctions, dealership groups, and car rental fleets.
By establishing a presence from coast-to-coast, the firm extends significant benefits and savings to its clientele, lessening the risks linked with outsourcing their transportation services.
As the firm expanded its footprint, it grappled with multiple operational challenges, especially related to handling their extensive network of on-demand independent contractors spread across over 60 locations.
Their main difficulties included:
The company sought a robust, affordable, and scalable mechanism to enhance their 1099 payment management and provide specialized support for their on-demand workforce.
They aimed to boost contractor contentment, curtail administrative expenses, and acquire a clearer financial insight into their contingent workforce's performance.
To address its challenges, the firm integrated a customized 1099 payroll system tailored for managing on-demand workers.
With Gig Wage, the solution provided:
Adopting the specialized 1099 payroll solution led to marked advancements in payment management, operational scalability, and overarching operations. One of the most notable improvements was in operational efficiency.
The firm dramatically reduced the time dedicated to 1099 payments, enabling their administrative team to redirect their attention to core functions. This was further complemented by enhanced accuracy, as the integrated payment system minimized discrepancies and errors in payments.
"On-demand workers reported faster response times for support, which significantly boosted their overall satisfaction and fostered loyalty to the firm."
Additionally, the company prioritized contractor relations. On-demand workers reported faster response times for support, which significantly boosted their overall satisfaction and fostered loyalty to the firm.
Another testament to the solution's effectiveness was its adaptability. As the company underwent rapid growth and expansion, the flexible payments network seamlessly adapted, ensuring that the company's progression was not hampered by inefficiencies or inaccuracies.
The firm continues to navigate its expansion phase, retains a comprehensive contingent workforce, and enhances its agility in a fluctuating market. With Gig Wage, they fortify their standing as a premier local transportation service provider.
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November 7, 2023
December 26, 2023